An introduction to mobile payments: market drivers, applications, and inhibitors

This alert has been successfully added and will be sent to: You will be notified whenever a record that you have chosen has been cited.

To manage your alert preferences, click on the button below. Manage my Alerts

New Citation Alert!

Abstract

This paper provides a market view of mobile payments. It starts with a discussion of the variety and growth of payments being made with mobile devices. The relationship between mobile payments and their core business drivers, mobile banking and mobile commerce, are explored. How mobile devices reduce costs, increase reach and enable omnichannel business processes are discussed. The disintermediating effect of mobile payments on existing payment processes is explored. Finally, a review of some of the inhibitors for mobile payments growth is considered.

References

Juniper Research, “Mobile Payment – Check It Out” (August 2012), p. 3.

Portio Research, “Mobile Payments 2012-2016 Analysis and Forecasts for the Worldwide Market for Mobile Payment Services, Including NFC Technology”, 2011.

Gartner Forecast, “Mobile Payments, Worldwide, 2008- 2015” (May 12, 2011)

Grealish, Mohr, Rutstein, Schwarz, Storz and Urban, “Winning After the Storm - Global Payments 2011,” Boston Consulting Group (February 2011) p. 30.

Stephen Greer and Bart Narter, “What App, Doc: An Updated Biannual Evaluation of Mobile Banking at the Top US Banks,” Celent (January 18, 2013) p. 5.

Board of Governors of the Federal Reserve System, “Consumer and Mobile Financial Services 2013” (March 2013) p. 1-2.

Google, “Mobile Banking Trends” (October 2012) p. 2.

eMarketer Press Release, “Tablets, Smartphones Drive Mobile Commerce to Record Heights” (January 9, 2013).

JiWire, “Mobile Audience Insights Report” (Q42011). Google, “The New Multi-screen World: Understanding Cross-platform Consumer Behavior” (August 2012). Sybase, “Business Case for Mobile Banking” (2010) p. 8. Demirguc-kunt and Klapper, “Measuring Financial Inclusion,” World Bank (April 2012) p. 2.

Christopher P. Beshouri and Jon Gravråk, “Capturing the Promise of Mobile Banking in Emerging Markets,” McKinsey Quarterly, (February 2010) p. 2.

Datamonitor FSCI survey (June 2010). Gartner, “Context-Aware Computing Industry Heat Map” (March 2011). Accenture, “Banking 2016” (2012). Innovation Observatory, “Billing and Payments for Online Content” (October 2011).

Alberto Chaia, Aparna Dalal, Tony Goland, Maria Jose Gonzalez, Jonathan Morduch, Robert Schiff, “Half the World is Unbanked,” Financial Access Initiative Framing Note (October 2009).

Cited By

Index Terms

An introduction to mobile payments: market drivers, applications, and inhibitors

Recommendations

Secure and efficient protocol for mobile payments

ICEC '08: Proceedings of the 10th international conference on Electronic commerce

Electronic Payments have gained tremendous popularity in the modern world. Credit/debit cards and online payments are in widespread use. Bringing electronic payments to the mobile world offers huge utility for mobile users. Lack of standardized .

Short-range wireless technologies with mobile payments systems

ICEC '04: Proceedings of the 6th international conference on Electronic commerce

Mobile devices and wireless technologies seem destined to make a large and continuing impact on our lives. Mobile devices especially have been widely used in the last few years, and recent developments in wireless technologies have provided some new .

Implementation models in mobile payments

ACST'06: Proceedings of the 2nd IASTED international conference on Advances in computer science and technology

Despite the high expectations, mobile payments have not reached projected adoption levels. Understanding success factors in m-payments has become an important research goal. Our previous study has revealed that the lack of cooperation between the main .

Comments

Information & Contributors

Information

Published In

MOBILESoft 2014: Proceedings of the 1st International Conference on Mobile Software Engineering and Systems

ISBN: 9781450328784 DOI: 10.1145/2593902 Copyright © 2014 ACM.

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

Sponsors

In-Cooperation

Publisher

Association for Computing Machinery

New York, NY, United States